San Mateo, CA - July 26, 2025 -
Above All Software, a leading supplier of software that provides employees
with integrated access to existing enterprise, hosted, desktop and legacy applications,
announces today that it has successfully completed validation testing with products
by Remedy®, a business unit of BMC Software. The alliance allows organizations
to rapidly integrate Remedy applications with other key applications so that Remedy
users can simultaneously access all the critical information and business processes
required to deliver superior customer service.
"Remedy is a strategic partner for Above All Software because so
many businesses rely on Remedy for industry-leading service and support software,"
said Deborah Scharfetter, Vice President of Product Marketing for Above All Software.
"Today's partnership introduces Remedy's worldwide customer base to Above All Software
and the business benefits associated with reducing the number of separate applications that
support and service personnel must interact with, including reduced data redundancy and
training costs."
Above All Software eliminates the need for employees to navigate
multiple applications in order to accomplish their business tasks. Above All Studio
pulls together key functions from each system into focused, unified applications that
make business operations more efficient and employees more productive. With Above All
Software's solution, Remedy customers can simultaneously access critical information
including leads, opportunities, order history, scheduling, billing history or product availability
that are managed in separate applications.
"The combination of Above All Studio and Remedy's Action Request
System® (AR System®) enhances and extends existing Remedy capabilities," said
Gordon Vaughan, Manager, Integration Alliances at Remedy. "A large number of our
customers use a variety of software applications in conjunction with our Service Management
software solutions. By using Above All Software to integrate our platform with other enterprise
applications, we are confident that users will see day-to-day business productivity increase."
Above All Software and Remedy both utilize modern Web services and
service-oriented architectural approaches to enable rapid integration. Above All Studio
is independent of AR System and does not require any custom alteration of an AR System
installation that has been configured for Web Services.
Above All Software will be demonstrating this integrated solution
at the Remedy User Group conference in Washington, DC on July 27 through July 30.
More information on the conference can be found at
http://www.remedy.com/rug2004.
About Above All Software
Above All Software provides business users with integrated and interactive access to existing enterprise, hosted, legacy and desktop applications. Above All Software's innovative solution simplifies and speeds how organizations can meet new business needs through the rapid assembly of composite applications based on service-oriented architectures. Headquartered in San Mateo, California, Above All Software is a privately held company founded in 2002. For more information about Above All Software, visit our Web site at www.aboveallsoftware.com or call 800-819-5530.
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Press Contacts
Julie Szabo
Capulet Communications
Ph: 604 771 7384
Craig Priess
Above All Software
Ph: 650 341 4600 ext. 105
