While healthcare organizations are looking to SOA as a go-forward architecture, business leaders need more immediate solutions that deliver clear business value today. Join us to learn how healthcare leaders are adopting composite applications as a simple, low-risk approach that leverages existing systems and turns their customer-facing desktops into a hub of real-time productivity.

It Was For Bell Canada. Hear how they extended the value of Salesforce.com for improved business visibility.

Join this webcast that discusses the make-up of SOA Ecosystems and how to proceed. Learn what an SOA Ecosystem is, why you need one, and how you should go about building one.

Join CRMGuru.com, CRM guru Paul Greenberg and Robert Schneider, director of Customer Care at Above All Software, to learn about today’s most compelling CRM challenges and how new approaches and best practices can rapidly achieve the superior customer experience you need.

Join Contact Center World, Industry Consultant Karen Hardy and Robert Schneider, Director of Customer Care at Above All Software. Learn about today’s most challenging contact center challenges and about today’s solutions and best practices which enable companies to finally do it right. At last you can easily capture, analyze and use customer information in real time rapidly achieve the superior customer experience you need.