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| Founded: 2002 | |||
| Location: Headquarters in Redwood City, CA | |||
| Solution: Business Integration Software | |||
| Category: Composite Applications | |||
| Investors: JP Morgan, Greylock, Granite Ventures, Adobe | |||
| Customers: Global 2000 | |||
Provides sales team unified interface to enter forecast data within salesforce.com
The solution developed with the Above All Composite Application Platform mines information from the Applix TM1 sales forecasting and salesforce.com customer management systems and integrates them in real time. The new composite application provides the ARRIS sales team with a single interface to efficiently enter sales data that is ready to move from “opportunity” to “forecast.” Now ARRIS sales representatives enter data once within the intuitive and familiar salesforce.com user interface (UI), yet interact in real time with the forecasting system.
ARRIS evaluated extract-transform-load (ETL) integration options, but favored a composite application strategy using Above All. With the Composite Application Platform, ARRIS does away with the reconciliation issues created by unnecessarily moving data across multiple systems.
“We needed a more efficient way to update our sales forecasts rather than asking our sales reps to re-key high probability deals in both salesforce.com and TM1 -- nor did we want to spend weeks retraining our sales team on a brand new interface,” said ARRIS Senior Vice President of Sales Pete Wagener. “Above All enabled us to create the composite application to integrate these vastly different systems, and to deploy it within our CRM system.”
“ARRIS is an innovator in the broadband network industry, and its composite application approach to integrating its sales forecast process mirrors that innovative thinking,” said Sanjay Sarathy, CEO of Above All Software. “By leveraging Above All for salesforce.com integration, ARRIS can seamlessly interact with other systems, without the overhead of moving data and risking uncontrolled redundancy.”
About ARRIS
ARRIS provides broadband local access networks with innovative systems for the delivery of voice, video and high-speed data to the home and business. ARRIS complete solutions enhance the reliability and value of converged services from the network to the subscriber. Headquartered in Suwanee, Georgia, USA, ARRIS has design, engineering, manufacturing, distribution, service and sales office locations throughout the world. Information about ARRIS products and services can be found at http://www.arrisi.com.
About Above All Software
Above All Software provides award-winning software for rapid composite application assembly and delivery, enabling companies to leverage a service-oriented architecture to meet changing business needs. This new, flexible service-level approach simplifies and reduces the cost of business integration. Above All’s customers include Bell Canada, CSA, Hilton, Medtronic, and NASDAQ. Above All has alliances with some of the leading names in software, including Good Technology, Microsoft, salesforce.com, Siebel Systems/Oracle, and Systinet/HP. Headquartered in Redwood Shores, CA, Above All is privately held. For more information about Above All, visit our Web site at www.aboveallsoftware.com or call 800-819-5530.
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Media Contact
Dan Reidy
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